Brighty positions its account creation process as fully digital, taking about three minutes. However, our experience was slightly different.
The automated document verification stalled. The process was completed instantly only after we directly contacted customer support. But this is actually a good thing: it shows that their support team has real authority to manually expedite KYC (Know Your Customer) procedures, which is crucial when automated systems fail.
- Required documents: EU Passport or Residence Permit, a selfie, and proof of address (e.g., a Spanish empadronamiento, bank statements, or utility bills).